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Our Managed Services solution provides our customers with hosted software solutions that are engineered specifically for our Altair™ and Administrator™ platforms.

We work with you to ensure your hosting needs are met so that you can respond quickly and efficiently to your members' demands.

At Aquila Heywood, we are experts in hosting our applications, having written and developed them. Our Managed Services solution provides comprehensive procurement, installation, monitoring and ongoing management of software when hosted in our Tier 4 data centre.

This facility is specifically designed to provide state-of-the-art hosting for mission-critical environments.

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Hosting Excellence

Our aim is to provide comprehensive hosting solutions, tailored for our life and pensions platforms and solutions that:

  • Take your pain away in terms of hosting management, resources, knowledge, skills and risk

  • Give you peace of mind through expert hosting management and 24/7 monitoring

  • Provide exceptional user experiences for our customers, partners and their employees

  • Allow your staff to spend more time focusing on growing your business while we handle the ongoing maintenance, support and administration of your pensions administration solution

Hassle-free infrastructure hosting

Reduce risk and shift valuable IT resources to focus on more strategic initiatives, while increasing efficiency, by hosting your Aquila Heywood products and platforms on our Managed Services solution.

Our hosting is designed, deployed and managed to provide a tailored infrastructure for workloads ensuring high performance, availability, security and compliance with industry regulations. This allows enterprise and Public Sector organisations to meet their security, compliance and accessibility commitments.

Top-tier security

Achieve top-tier security and reliability by utilising a state-of-the-art hosting environment.

Hosted in a Tier 4 data centre, our highly secure hosting infrastructure provides encryption of data at rest and in transit, with comprehensive cyber threat resilience operated to ISO 27001:2013 standards.

Availability

Using Aquila Heywood’s Managed Services solution, we provide optimised administration and operation of the facility, as well as proactive capacity planning to ensure scale on demand.

By hosting in a Tier 4 data centre, we can meet strong availability SLAs that enable high availability of your pensions administration services with monitoring and troubleshooting.

Strong performance

Scale your infrastructure, not your IT staff, with Aquila Heywood's tested and proven Managed Services solution.

Our Managed Services solution enables you to scale your databases to handle any data you routinely collect, analyse and store on our platforms.

Operational excellence through an on-demand managed service

Gain peace of mind with monitoring and application maintenance.

Our team of experts can procure, install, configure, manage and monitor your solution, providing precision deployment of managed environments for critical workloads. As part of the ongoing proactive management of your environment, we provide regular patching and security updates, as well as annual disaster recovery testing.

Live support, system and security monitoring is available 24/7 for Managed Services, with proactive support available between 08.00 and 18.00 Monday to Friday (excluding bank holidays).

Managed applications

As our Managed Services solution are tailored to our products and solutions, we can easily identify any problems you are facing and quickly resolve them. Managed Services provides you with a 'one-stop shop' for all support, maintenance and management of your pension administration services. We keep your critical infrastructure running at peak performance to deliver consistently positive online experiences.

Professional Services

Take advantage of our dedicated team of Professional Services consultants for any combination of planning, design, implementation and support services.